友情提示:如果本网页打开太慢或显示不完整,请尝试鼠标右键“刷新”本网页!阅读过程发现任何错误请告诉我们,谢谢!! 报告错误
九色书籍 返回本书目录 我的书架 我的书签 TXT全本下载 进入书吧 加入书签

208个外企面试难题-第6章

按键盘上方向键 ← 或 → 可快速上下翻页,按键盘上的 Enter 键可回到本书目录页,按键盘上方向键 ↑ 可回到本页顶部!
————未阅读完?加入书签已便下次继续阅读!



ask for my manager;because at that point I knew I couldn't resolve the problem。                 
第四部分(16~22问)   
韦鲁基 
问:你的私人生活是否存在对你的职业造成影响的问题?  
答:我总是很注意把自己的私人生活与职业生活分开。我认为在给病人治病时,重要的是保持客观。一个临床医生应该能够控制自己的感情而不带偏见地给病人看病。假如你把个人的问题或感受发泄到病人的身上,那只能对病人造成伤害。  
这个问题对于在医疗服务领域工作的人尤为重要。面试官想知道作为一个独立个体,你是如何完善你的人格的。假如你有不能克服的个人问题,这些问题就会影响你和你病人的关系,也有可能影响你对病人的诊断,同时影响你的治疗方案和治疗建议。使面试官深信你能把私人的感受和职业行为分开来。例如,假如你不能积极处理好危急关头的事情,你就不可能真正帮助你的病人面对创伤问题,因为那会引发你太多个人的强烈情绪。  
Q:Are there any issues from your personal life that might potentially have an impact on your professional career?  
A:Im always careful to separate my personal life from my professional life。I believe it's important to remain objective when treating patient s。A therapist should always be able to take an emotional step back in order to make an unbiased assessment of a patient。It only hurts the patient when you try to project your own issues and feelings onto that patient。  
问:什么时候你的交往能力受到了考验?  
答:一次一个顾客要求退还那件她明显已穿过的晚装的钱。她抱怨说衣服干洗后变了另一种颜色,而洗衣服的人告诉她是布料不好。虽然我认为她是不诚实的,但我马上就退还她的钱。我认为不让别的顾客听到她的话而怀疑我们的高质量产品更为重要。叙述你客观地解决和顾客或伙伴的一个矛盾的实例。你是怎样表现你的同情心及如何建立和谐气氛的?  
Q:When have your skills in diplomacy been put to the test?  
A:A customer came in once and demanded money back for an evening dress that had apparently been worn。She claimed it was a different color after dry cleaning and that the cleaner said the fabric was faulty。I quickly told her wed happily return her money;even though I didnt think she was being honest。I decided it was more important to keep other customers from hearing her and maybe doubting our high quality merchandise。  
问:告诉我某次你不得不延长工作期限的情形。  
答:一次工作已经进行两周了,可是在工作进行当中,很明显地顾客又要求我们多加几项特性。我重新和顾客商谈,记下他的目的和要求,给他一张像菜单一样的价格表,那上面他可以有更多的选择,但必须付更多的钱和等待更长的时间。他选择了一个他认为改变要作出3个星期相应调整的中间档次。  
为了使一项工程的全部目标圆满地实现,描述一下你的责任感和自觉性。假如你不调整工作期限的话,将会使什么目标大打折扣?  
Q:Tell me about a time you had to extend a deadline。  
A:Two weeks into a job;it was clear that our client expected us to add more feat ures as we went along。I renegotiated with the client;outlined his goals;and showed him a price structure similar to a menu;from which he could choose more features at a higher cost and in a longer time frame。He opted for something in the middle that he understood would cause a three week adjustment to the schedule。  
  
问:你想努力提高或改变什么方面的个人技巧或工作习惯呢?  
答:我必须学会拒绝。我过去常爱帮助别人,甚至到了别人滥用我的好意的地步。现在我向能有回报的人提供帮助。总的来说,交换是比较公平的。随着时间的推移,我们办公室人员的合作也大大提高了。  
这个问题与“叙述你在最近的工作上是如何改进职业技能”相似。可是,在这里你很可能想谈及从最早的工作或在相对较久远的时间里,你技能的发展,但要使面试官相信这种特殊的工作习惯不再是一种工作阻碍了。  
Q:What personal skill or work habit have you struggled to improve?  
A:I had to learn to say no。I used to be helpful to the point that other staff abused my goodwill。Now I offer to help by countering with something I'd like help on in return。On balance I beileve the tradeoff is more equitable;and cooperati on in our office has improved over time。  
问:你在桌上放什么书?  
答:我放一本好的字典在桌上,我也会放一本strunk and white,这是一本好的参考书,能查找高中或大学里学过但又忘掉的语法知识,或者在遇到特别困难的情形也可使用。  
招聘者可能有兴趣判定你对你的职业有多重视。一本好字典和好的参考书对于一个从事写作的人来说是手头必备书,你可能也会把喜爱的小说放到桌上。  
Q:What books do you keep on your desk?  
A:I keep a good dictionary on my desk。I also keep Strunk and White;which is a good reference for looking up all the grammar rules that you learned in high school and college but forgot;or for particularly difficult situations。  
  
问:你愿意到另外一个城市定居吗?  
答:我宁愿留在这里,不过可能的话我会考虑一下。尽管在某些初次面试中,你也许会被问到许多像这种能代表你利益的问题。尽管这样的问  
题对一个初次面试的人来说不公平,回答不好的话,你也许什么都得不到,甚至还会失去所有的东西。假如你在初次面试时被突然地问到这样的问题,只需说些如“当然有可能”或者“我愿意考虑一下”之类的话。  
后来,如果你得到了这份工作,你会知道具体的工作条件,然后决定你是否愿意接受这个职位。记住,在提供工作阶段,你有大部分的谈判权利,而且雇主也许会很愿意为你提供你所需要的东西。如果那些不成问题,你也许会想说明一下,经过重新考虑,你已决定了不迁往别处,但是你想让雇主知道可以考虑把你安排在其他的在将来开放的职位上。  
Q:Would you be willing to relocate to another city?  
A:Id prefer to be based here; but it's certainly apossibility Id be willing to consider。  
问:经常需要出差的工作适合你的生活方式吗?  
答:对我或我的家庭来说,这种经常需要出差的顾问工作是完全没有问题的。我的妻子是航班上的乘务员,我们俩都无法过朝九晚五的生活。  
Q:Does the frequent travel required for this work fit into your lifestyle?  
A:The frequent travel in this consulting positionis no problem for me or my family。 My wife is an airline flight attendant; so neither of us follows the typical ninetofive routine。                 
第一部分(1~6问)   
韦鲁基 
问:你的脑袋是什么颜色的?  
答:我的脑袋是红色的,因为我总是充满激情,我时刻都在为新的计划和主意而燃烧。  
小心你随时都会被问到一些滑稽的问题。面试官的目的不是想难倒你,而是发现这一刻你会作出什么反应。当问一些标准的问题时,因为人们准备过了,面试官就很难去真正了解一个人。例如,一个广告业招聘者,就会尽可能避免这种情况。回答这种问题不存在对或错。实际上,招  
聘者不会真正在乎你的回答。他只是不想听到如:“我不知道,我想它是蓝色的,因我是这样想像的”这样的回答,关键是要看你是否有创意和如何思考,一定要解释你为什么这样回答。  
Q:What color is your brain?  
A:My brain is red because Im always hot。Im always on fire with new plans and ideas。  
问:假如你一进电梯,就发现电梯里的人都面向电梯壁,你会怎么做?  
答:我想我会向前看并大声说:“你们知道,向前看要舒服得多。”像广告和制图这种创意性领域里的面试是不同于别的工作面试的。广告业招聘者会采用不同的面试形式和步骤,通常是引导一种行为式的面试。招聘者问这类问题,是要发掘在特别真实的生活环境中你的行为是什么样的。  
Q:If you got on an elevator where everyone was facing the back;what would you do?  
A:I think Id face the front anyway and say aloud;“It's really much more fortable facing forward;you know。”  
问:考虑一下以下的情景:一天晚上,你工作到很晚,是留在办公室最后的一个人。你接到一个找管理人员的紧急电话,是销售代表打来的,现在他正在会见一个潜在的客户。他要对一个问题作出答复,否则的话,明天就太晚了。你能回答这个问题,但这超出了你应有的职权范围。  
这种情况下你会作出什么反应?  
答:我会收集所有有关的资料、文件证明,然后回答他这个问题。第二天早上我会给管理人员留张纸条,告诉他这件事的详情,说明我所作的决定和解释我的思考过程。这个回答显示出求职者对他自己的能力充满信心,而且他在处理紧急事件的时候是靠得住的。同样,你的回答应表明,在棘手的情况下,你绝不胆怯做一名决策者,即使这种情况下的决定超出你的职权范围。  
Q:Consider the following scenario:Youre working late one evening and are the last person in the office。You answer an urgent telephone call to your supervisor from a sales rep who's currently meeting with a potential client。The sales rep needs an answer to a question to close the sale。Tomorrow will be too late。You have the expertise to answer the question;but it's beyond your normal level of authority。How would you respond?  
A:I'd get all the pertinent information;taking welldocumented notes。I'd then answer the question based on my knowledge and the information provided。I'd leave my supervisor a note and fill him or her in on the details then next morning。I'd be sure to explain my decision;as well as the thought process behind it。  
问:你认为那些生产好产品的公司为什么会失败?  
答:参与产品设计或生产的人员必须对产品完全了解和充满信心,并能定期使用它。只有这样他们才能对产品进行不断的改进,满足顾客的需要。任何产品都必须不断改进,从而满足顾客日益变化的需求。只有让员工都参与产品的生产并对之保持热情,才能使改进成为可能。  
这是个关系到求职者作为领导者是否有远见的问题。假如你被问到这样的问题,你最好谈及一项产品或想法失败的具体例子,而失败是由于员工或其他顾客缺乏热情。你不要过分地吹毛求疵,应谈及你采取了什么与众不同的措施。  
Q:Why do you think that some panies with good products fail?  
A:Employees who are involved in the design and/or manufacture of a product must totally understand and believe in the product nd use it on a regular basis。Only in this way can they continually modify and improve it to the customer's satisfaction。Any roduct must be constantly finetuned to meet the changing needs and demands of the consumer。Only by getting the employees nvolved with the product and excited abou
返回目录 上一页 下一页 回到顶部 0 0
未阅读完?加入书签已便下次继续阅读!
温馨提示: 温看小说的同时发表评论,说出自己的看法和其它小伙伴们分享也不错哦!发表书评还可以获得积分和经验奖励,认真写原创书评 被采纳为精评可以获得大量金币、积分和经验奖励哦!